PRIVACY POLICY
This Privacy Policy explains how Everlight Jewels collects, uses, and protects your personal data across our website, mobile applications, and customer service channels.
- This Privacy Policy is an electronic record under the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”), and the Digital Personal Data Protection Act, 2023 (“DPDP Act”). No physical or digital signature is required.
- This Privacy Policy applies to everyone (“Users”) who accesses or uses Everlight Jewels' services through our website (www.everlightjewels.com), mobile applications, or customer service channels. By using our services, you consent to the practices described here.
| Category | What We Collect |
|---|---|
| Personal Data | Name, phone number, and email address; billing and shipping address; IP address, browser, and device information |
| Sensitive Personal Data (SPD) | Payment details (card information, UPI ID, etc.); authentication credentials (such as passwords); health information you choose to share (for example, for allergy-safe jewellery options) — collected only with your prior, clear, and explicit opt-in consent |
- Fulfil orders and deliver products
- Provide customer support and resolve grievances
- Send marketing communications (with your consent)
- Improve website functionality and your experience
- Meet taxation and regulatory obligations
- By using our services, you consent to the collection and use of your data. You may withdraw consent at any time by writing to support@everlightjewels.com. Withdrawal does not affect processing already carried out and may limit the services we can provide.
- We do not share your Sensitive Personal Data with third parties without your prior written consent, except with trusted service providers (such as payment gateways and logistics partners), to comply with legal or regulatory requests, or to protect the rights, property, or safety of Everlight Jewels or its users.
- We use first- and third-party cookies to remember your preferences, enable secure transactions, personalise your shopping experience, and monitor site performance. You can disable cookies in your browser settings, though this may affect how the site functions.
- Personal data is retained only as long as needed for the purposes described above or as required by law. Non-personal data may be used for business analytics.
- We follow industry best practices to protect your data, including SSL encryption for all transactions, two-factor authentication for internal systems, and regular audits and vulnerability testing. That said, no method of transmission over the internet is 100% secure.
- Under the DPDP Act and applicable Indian laws, you have the right to access your personal data, request its correction or deletion, request data portability (where applicable), object to or restrict certain processing, and file a complaint with the Data Protection Board of India. To exercise any of these rights, write to support@everlightjewels.com.
- Our services are not intended for individuals under the age of 18, and we do not knowingly collect data from minors.
- This Policy is governed by the laws of India. Disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration at Surat, India.
- Everlight Jewels is not liable for any breach caused by events beyond its reasonable control, including natural disasters, cyberattacks, government restrictions, or internet outages.
- Everlight Jewels is not liable for indirect, incidental, or consequential damages, except where these arise from gross negligence or wilful misconduct.
- This policy is reviewed annually or as required by law. Material changes will be communicated through our website or by email.
- This website is operated by Savani and Sons Limited.
Have a question about your privacy or data? Reach out to us at support@everlightjewels.com
Thank you for shopping with Everlight Jewels!
