SHIPPING & DELIVERY POLICY
Thank you for shopping with Everlight Jewels. Here's what to expect from order to doorstep.
| Stage | What Applies |
|---|---|
| Order confirmation | Sent immediately by email after your order is placed |
| Processing time | 10—15 business days from confirmation (custom or personalised pieces may take a little longer) |
| Domestic shipping (India) | Free standard shipping; express delivery or special requests may carry an additional charge, shown at checkout |
| International shipping | Available; customs duties, taxes, and import fees charged by the destination country are the customer's responsibility |
| Delivery timeline | Most orders are delivered within 10—21 working days |
| Order tracking | A tracking number is emailed once your order ships |
- We offer free standard shipping across India. Express delivery or special requests may carry an additional charge, shown at checkout.
- Everlight Jewels ships internationally. International orders may be subject to customs duties, taxes, or import fees charged by the destination country — these are the customer's responsibility.
- International shipping rates are calculated at checkout based on your location and order.
- Delivery times vary by location and shipping method and are shown at checkout. As a general guide, most orders are delivered within 10—21 working days.
- Delays may occasionally occur due to factors beyond our control, such as weather, courier disruptions, or customs processing.
- Once your order ships, we'll email you a tracking number so you can follow your package at every stage.
- As soon as you place an order, you'll receive a confirmation email with your order details. Please review it and contact us right away if anything needs correcting.
- Please make sure your shipping details are accurate and complete at checkout.
- Everlight Jewels cannot take responsibility for delays or lost orders caused by an incorrect or incomplete address.
- Email: support@everlightjewels.com
- Phone: +91 8141480014
Have a question about your shipment? Reach out to us at support@everlightjewels.com
Thank you for shopping with Everlight Jewels!
